Shipping Policy

At Must Claim, we’re committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle and deliver your products.

📦 Order Processing Time

All orders are processed within 1–2 business days after successful payment.

Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Estimated Delivery Time

We deliver across India through trusted courier partners.

Metro Cities: 3–5 business days

Other Cities/Towns: 5–7 business days

Remote/Rural Areas: 7–10 business days

Note: Delivery times are estimates and may vary due to unforeseen circumstances like weather, courier delays, or high demand.

💰 Shipping Charges

Standard Shipping: ₹49

Free Shipping: On all orders above ₹499

All charges are clearly displayed during the checkout process.

📍 Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package in real-time.

🛑 Delivery Delays

We always aim for timely delivery, but in rare cases, your order might be delayed due to:

Natural disasters, strikes, or unforeseen courier issues

Incomplete or incorrect delivery address

Unexpected volume during sales or festivals

We’ll notify you in case of any significant delay.

🚫 Undeliverable Orders

If a delivery fails due to an incorrect address or unavailability at the location, the order may be returned to us. You can contact us to reattempt delivery or request a refund (shipping charges may be deducted).

❗ Damaged or Missing Items

If your package arrives damaged, tampered, or with missing items, please contact us within 24 hours of delivery at support@mustclaim.in with photos or video proof.

📞 Need Help?

If you have any shipping-related queries or issues, reach out to us:

📧 support@mustclaim.in
🌐 www.mustclaim.in